Your Responsibilities

You have many responsibilities. These responsibilities include the following:

To help us assign you to a mental health provider;
To treat your provider and our staff with respect;
To tell your provider of your mental health problems;
To ask questions about things you don’t understand;
To decide about care before it is given;
To follow agreed upon treatment plans;
To help your provider get your previous mental health records or fill out new ones;
To be sure you have approval from us before going to a specialist;
To keep appointments and be on time;
To call us when you are going to be late or can’t keep an appointment;
To get mental health services from us or your assigned provider except in an emergency;
To take your OMAP Medical Care Identification form with you whenever you need care;
To show your OMAP Medical Care Identification to your GOBHI Provider before services are received;
To tell us of any mental health emergency within 72 hours;
To tell your DHS worker of a change of address and phone number;
To tell us or your DHS worker of any other insurance you have; and
To assist us in getting payment from other insurance.
To pay for services not covered under your OHP benefit package.
To pay monthly OHP premium on time if required.